Practical NLP Podcast 39: Milton Model part 2

Practical NLP Podcast Milton ModelPart 2 of the Practical NLP Milton Model podcast covers language patterns that can be classed as Generalisations and Deletions. Most commentaries on the Milton Model describe its use in trance inductions – here we look at some practical examples for a business context.


  • How to use universals to help your coaching clients or employees find the morale-boosting examples that are most relevant to them
  • How to use ‘nominalisations’ to get the listener to look at a situation more objectively
  • Why ‘unspecified verbs’ are the antidote to micromanaging
  • … and much more!

Following on from the previous episode which covered ‘Distortions’, this podcast covers the following patterns:


6.  Universal Quantifiers

Words such as “all, every, always, never, everyone” which make universal generalisations.

“Every breath takes you deeper into trance”
“All the things you are learning…”
“Every ‘no’ brings you closer to a ‘yes’”

7.  Modal Operators

Words which imply possibility or necessity, and which (necessity) imply rules.

“And you can really enjoy your new learnings”
“A person has to let things go some time”
“We’re going to have to make the investment sooner or later”


8.  Nominalisations

Processes (usually but not always verbs) which have been ‘frozen’ and turned into nouns. Abstract concepts that we talk about as if they were things.

“You will receive a notification of our decision in due course”
“I’m really pleased with your performance”

9.  Unspecified Verbs

A verb that does not tell you what happened in a sensory specific way.

“You’re growing in many new ways”
“Continue to relax and slow down, and learn new things”
“Just get out there and sell!”

10. Unspecified referential index

A noun or pronoun that doesn’t refer to a particular thing in the real world (i.e. it has no ‘referential index’).

“People can learn easily when they relax”
“This is an enjoyable experience”
“Certain memories can surprise and delight you”

11.  Simple deletions

Part of the information is missing, so the listener has to fill in the gaps from their own experiences and map of the world.

“You may be curious”
“Remember a time when you were spoken to pleasantly”

12.  Comparative Deletions  (Unspecified Comparison)

The sentence does not specify what something is being compared to.

“Things are better all round”
“This is a more competitive product”

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Duration: 10m53s

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Practical NLP Podcast Vol 6Note: Only the most recent 10 episodes of the Practical NLP Podcast are available free on Apple Podcasts. You can still listen to this episode as part of the Practical NLP Podcast Collection Volume 6, which you can get here.

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© 2013 – 2019, Andy Smith. All rights reserved.

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