Estimated reading time: 1 minute

This week, some more metaprograms, the content-free filters that determine what we pay attention to. In this episode we’re considering the General or Specific, Proactive or Reactive, and Internal or External Frame of Reference metaprograms.
Includes:
- How to spot if someone is a big-picture or detail person from the language they use
- Why you need to be comfortable with abstraction to reach the top levels of your organisation
- How to discover how much feedback someone needs with just one simple question
- Why your direct reports may get apprehensive as their annual appraisal looms, and what you can do about it
- … And much more!

In the podcast I mention this book quite a lot – it’s a very accessible must-read for coaches and managers!
Words That Change Minds by Shelle Rose Charvet – order it from Amazon via these links:
Paperback | Kindle
© 2015 – 2025, Andy Smith. All rights reserved.
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