Emotional Intelligence And NLP: How They Are Related

Many people still think that emotions just get in the way of rational decision-making, and that they have no value in the modern workplace. It’s true that if someone isn’t managing their emotions, and they’re erupting with anger all the time they are at work, that could be disruptive to work with. At the same time, […]

The easy way to achieve rapport

In the Rapport 101 article we found that studies suggest that three elements have to be present for rapport to be possible: mutual attention – where each person is tuning in to the other shared positive feeling, and synchrony – where people unconsciously respond to each others’ movements and gestures When someone meets you for the first […]

Practical NLP 25: Emotional Intelligence

This week’s podcast starts to look at Emotional Intelligence and how it relates to NLP. Featuring: Why emotions are not the enemy of reason Why you need emotions to make decisions A focusing exercise to help you increase your self-awareness Duration: 14:56 Also feature’s Daniel Goleman’s four-quadrant model of Emotional Intelligence:

Principles for Delivering Emotionally Intelligent Feedback

Sometimes, when a tough issue needs to be resolved, you have to confront a colleague with your perspective on the consequences of their behaviour. Many managers shy away from doing this, for various reasons: being uncomfortable with confrontation, not wishing to upset the other person, being afraid of opening a can of worms, hoping the […]

Mind and body are one system – a quick exercise

(Warning: you won’t get much value from this posting unless you do the exercise) Our minds and emotions are ’embodied’ – or to put it another way, mind and body are one system. If we didn’t have human-shaped bodies, our language and the concepts we use to think with would be very different. What it […]

How to practice your rapport skills

There are a number of ways you can practise and sharpen your rapport skills. If you actually do these exercises (as opposed to reading about them) you will soon become better than most NLP master practitioners. Notice examples of people in rapport around you – on the train, in a bar, at work, anywhere that […]

How do you know when you have rapport?

Following on from the previous article which gave an overview of rapport as the concept is defined in NLP, this one looks at how you know if you have rapport. You’ll feel it. Or get a sense of being at one with the other person. Conversely, if you lose rapport, or put a foot wrong, […]

What is Rapport in NLP?

Rapport – used in English to imply harmony, a feeling of shared understanding, and of being at one – is the most important process in any interaction. Without it, two people will not trust each other and probably will not even hear each other correctly. We have all created rapport many times – when we’re […]

A simple exercise to develop your calibration skills

Your persuasion task for today (should you choose to accept it) is to get someone to work with you in practising reading another individual. This will be easy, because they get to sharpen their skills too. Here’s a simple exercise you can do: Ask your partner to think of someone they dislike. Notice their facial […]

Why ‘Calibration’ is important in communication

NLP jargon alert! “Calibration”. What on earth does this mean? You know if you have a pair of old fashioned kitchen scales, you have to make sure they are set to zero before you measure something. That way, you are starting off from an accurate baseline so you know that when you put the item […]